Privacy Policy of tk788
At tk788, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains in plain terms exactly what personal data we collect when you use our platform, why we collect it, how it is stored and protected, and the rights you hold over your information at all times.
SSL Encryption
Every data transmission between your device and tk788's servers is protected with 256-bit SSL encryption — the same standard used by international banks and financial institutions.
No Data Selling
tk788 does not sell, rent, or commercially trade your personal data to third-party advertisers, data brokers, or marketing networks. Your information is used solely to operate and improve your experience.
Your Data, Your Control
Players may request access to, correction of, or deletion of their personal data at any time by contacting the tk788 support team. We respond to all verified data requests within 30 days.
Minimal Data Collection
We collect only the information genuinely required to register your account, verify your identity, process payments, and comply with anti-money-laundering obligations. Nothing more.
Cookie Transparency
Our cookie usage is limited to essential session management, performance analytics, and responsible gaming monitoring. We do not use cookies for cross-site behavioural advertising.
Defined Retention Periods
Personal data is retained only as long as necessary for the purposes described in this policy or as required by law. Account data is securely deleted or anonymised when your account is permanently closed.
Information We Collect
tk788 collects personal information from players through several channels: directly during account registration and verification, automatically through your use of the platform, and occasionally from trusted third-party sources such as identity verification providers and payment processors. We are transparent about every category of data we hold and the specific purpose it serves.
Information You Provide Directly
When you create a tk788 account or interact with our services, you provide us with the following categories of personal data:
- Identity data: Full legal name, date of birth, nationality, and government-issued identification number (National Identity Card, passport, or driving licence number)
- Contact data: Bangladeshi mobile phone number, email address, and residential address (city, district, and postcode)
- Financial data: Payment method details including bKash account number, Nagad registered number, Rocket/Dutch-Bangla Bank account reference, Upay account details, or masked Visa/Mastercard card information
- Account credentials: Your chosen username and an encrypted hash of your password. tk788 never stores passwords in plain text.
- Verification documents: Scanned copies or photographs of identity documents and proof-of-address documents submitted as part of the KYC process
- Communications: Records of your correspondence with the tk788 support team via live chat, email, or any other channel
Information Collected Automatically
When you access and use the tk788 platform, our systems automatically collect certain technical and behavioural data necessary for platform operation, security monitoring, and service improvement:
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings
- Usage data: Pages visited, games played, bet amounts, session duration, click paths, and feature interactions
- Transaction logs: Timestamps, amounts, payment method references, and outcomes for all deposits, withdrawals, bets, and bonus activations
- Geolocation data: Country and approximate city-level location derived from your IP address, used for regulatory compliance and fraud prevention. tk788 does not collect precise GPS coordinates.
- Cookie and tracking data: Session identifiers, preference settings, and anonymised analytics identifiers (see Section 4 for full cookie details)
How We Use Your Data
tk788 processes your personal data only for specific, clearly defined purposes. We do not use your data for purposes that are incompatible with those described below without first obtaining your explicit consent. The following table summarises the primary purposes for which we process personal data and the legal basis under which each processing activity is conducted:
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, credentials | Contractual necessity |
| Age and identity verification (KYC) | Identity, verification documents | Legal obligation |
| Processing deposits and withdrawals | Financial, identity | Contractual necessity |
| Fraud detection and prevention | Device, usage, transaction logs, geolocation | Legitimate interest |
| Anti-money-laundering compliance | Identity, financial, transaction logs | Legal obligation |
| Customer support and dispute resolution | Identity, contact, communications | Contractual necessity |
| Responsible gaming monitoring | Usage, transaction logs, account data | Legitimate interest / Legal obligation |
| Platform analytics and improvement | Usage, device, cookie data (anonymised) | Legitimate interest |
| Promotional communications (opt-in only) | Contact, preferences | Consent |
tk788 will never use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human oversight. Where automated systems flag an account for review (for example, unusual transaction patterns), a member of the tk788 compliance team will conduct a manual assessment before any consequential action is taken.
If you have opted into receiving promotional communications from tk788, you may withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link included in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Data Sharing and Disclosure
tk788 does not sell, rent, or commercially disclose your personal data to third parties for their own marketing or commercial purposes. Your data may, however, be shared with the following categories of trusted third parties strictly to the extent necessary to deliver the services you have requested or to fulfil our legal obligations:
Payment Processors and Financial Partners
To facilitate deposits and withdrawals, tk788 shares necessary financial and identity data with its licensed payment partners, including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and the relevant card networks (Visa, Mastercard). These partners are bound by their own regulatory frameworks and data protection obligations and are permitted to use your data only to process the specific transaction in question.
Identity Verification Providers
As part of our Know Your Customer (KYC) process, tk788 may engage third-party identity verification services to validate the authenticity of documents you submit. These providers process your data under strict contractual data processing agreements and are prohibited from retaining or repurposing your information beyond the verification task.
Game Software Providers
The casino games, live dealer tables, and sports betting markets on the tk788 platform are powered by third-party game studios and data providers including (but not limited to) Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers may receive anonymised session identifiers to enable game functionality and fair-play auditing. They do not receive your full name, payment details, or contact information.
Regulatory and Law Enforcement Authorities
tk788 may be required by applicable law to disclose personal data to government bodies, financial intelligence units, or law enforcement agencies in Bangladesh or other relevant jurisdictions. Such disclosures are made only to the extent required by law and, where legally permissible, we will notify affected players of any such request.
Cookies and Tracking Technologies
tk788 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, monitor platform performance, and support our responsible gaming obligations. This section explains exactly which types of cookies we use and why.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session | Maintains your logged-in session, prevents session hijacking, enables core platform functions such as the game lobby and deposit flow | No — required for platform operation |
| Preference | Remembers your language preference, notification settings, and last-visited game categories | Yes — disabling may affect your experience |
| Analytics | Collects anonymised data on page visits, feature usage, and error rates to help tk788 improve platform performance | Yes — opt out via support |
| Responsible Gaming | Tracks session duration and activity patterns to support deposit-limit enforcement, time-out features, and self-exclusion controls | No — required for player protection |
| Fraud Prevention | Identifies and flags unusual device behaviour, multiple account attempts, and suspicious login patterns | No — required for security |
tk788 does not use cookies to serve targeted advertising on third-party websites, track your browsing behaviour outside of the tk788 platform, or build behavioural profiles for sale to advertisers. Most web browsers allow you to control cookie settings through their built-in privacy preferences. Please note that disabling non-essential cookies may affect the functionality of certain platform features. For specific instructions on managing cookies in your browser, refer to your browser's help documentation.
Data Retention and Storage
tk788 retains personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable legal, regulatory, or audit obligations. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance and audit trail requirements |
| KYC verification documents | Duration of account + 5 years after closure | Regulatory obligation under financial crime laws |
| Transaction records | 7 years from transaction date | Financial audit and legal compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution and service quality review |
| Anonymised analytics data | Up to 36 months on a rolling basis | Platform performance analysis and improvement |
| Self-exclusion records | Minimum 7 years | Responsible gaming compliance and re-registration prevention |
All personal data held by tk788 is stored on servers protected by industry-standard physical and logical security controls, including access control lists, encrypted storage volumes, and regular third-party security audits. Where data is no longer required and the applicable retention period has expired, it is securely and permanently deleted or anonymised so that it can no longer be attributed to any individual player.
tk788's data infrastructure is designed with data minimisation principles in mind. Staff access to personal data is restricted on a need-to-know basis, with all access events logged for audit purposes. No member of the tk788 team has unrestricted access to the full player database.
Your Privacy Rights
As a tk788 player, you hold the following rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting the tk788 Data Privacy team at [email protected] with the subject line "Data Privacy Request". We will respond to all verified requests within 30 calendar days.
- Right of Access: You may request a full copy of all personal data that tk788 holds about you, together with an explanation of the purposes for which it is processed and the categories of third parties with whom it has been shared.
- Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
- Right to Erasure ("Right to be Forgotten"): You may request that tk788 delete your personal data. Please note that this right is subject to our legal retention obligations — certain data (particularly transaction records and KYC documents) must be retained for defined periods regardless of an erasure request. We will clearly explain what can and cannot be deleted and why.
- Right to Restriction of Processing: You may request that tk788 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is under review.
- Right to Data Portability: You may request that tk788 provide your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
- Right to Object: Where tk788 processes your data on the basis of legitimate interest, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Security Measures
tk788 takes the security of your personal data seriously and has implemented a comprehensive, multi-layered security framework designed to protect against unauthorised access, accidental loss, alteration, and unlawful disclosure. The following measures are in place across all systems that process player data:
- Transport Layer Security (TLS 1.3): All data transmitted between your browser or device and tk788's servers is encrypted using TLS 1.3 with 256-bit AES encryption, ensuring that sensitive data cannot be intercepted in transit.
- Password hashing: Player passwords are never stored in plain text. tk788 uses bcrypt with a high work factor to hash and store password data, meaning that even in the event of a data breach, raw passwords cannot be recovered.
- Two-factor authentication (2FA): Players are encouraged to enable 2FA on their tk788 accounts for an additional layer of login security. Where enabled, a one-time code sent to your registered mobile number is required alongside your password at login.
- Access controls: Internal access to player data is governed by role-based access controls (RBAC). Only staff members with a legitimate operational need are granted access to specific categories of player data, and all access events are logged and audited.
- Infrastructure security: tk788's servers are hosted in data centres with physical access controls, 24/7 monitoring, redundant power supplies, and regular third-party penetration testing. Firewall rules, intrusion detection systems, and DDoS mitigation are deployed at the network layer.
- Incident response: In the event of a confirmed personal data breach that poses a risk to players, tk788 will notify affected individuals as promptly as operationally possible, providing a clear description of the nature of the breach, the data affected, and the steps being taken to address it.
While tk788 takes every reasonable precaution to protect your data, no system connected to the internet can be guaranteed to be completely impervious to all possible threats. Players are encouraged to adopt strong, unique passwords for their tk788 account and to enable two-factor authentication to maximise their own account security.
Changes to This Policy
tk788 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered email address at least 14 days before the revised policy takes effect. Non-material updates (such as minor clarifications of existing language) may be published without advance notice but will always be accompanied by an updated "Last Reviewed" date at the top of the relevant section.
The most current version of this Privacy Policy will always be accessible at https://tk788.app/privacy-policy. Players are encouraged to review this page periodically to remain informed about how tk788 protects their personal data. Continued use of the tk788 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which tk788 handles your personal data, please contact us at [email protected]. We are committed to resolving all privacy-related enquiries promptly and transparently, and we aim to respond to all written queries within 5 business days.
Your Privacy Matters at tk788
Now that you understand how we protect your data, explore everything tk788 has to offer — from live cricket betting to slots and our full live casino. Play safely and responsibly. 18+ only.